Hello Frank,
1) This was to be facets updated and re-indexed. I have updated it by adding a license and reindexed it. Now appearing.
2) Also facets update and reindex things. Regarding images of reports on the main publications page. This was requested to be removed at all and only color should come. At the start, it was the featured image. Then we have the default color box and if featured image set that appears. Last time the only a color box was requested to be displayed. Not sure why they are asking now images are not coming.
3) Regarding  Good Practice's empty coming they have removed all reports category of Good Practices which was coming under factsheet. They do not know the system to work. If something is coming under the factsheet there is some purpose for it. They removed it from it and it's not coming anymore. You can ask them whatever reports they want to appear there add to the Good Practices category.
